Privacy Policy
We take the privacy of all users of this Website seriously. This Privacy Policy
sets out the data processing practices carried out through your use of this Website
and any other electronic communications networks provided by the H.J. Heinz Company
Limited. You should read it in conjunction with the Terms (as defined above), of
which this Privacy Policy forms part. If you have any requests concerning your personal
information or any queries with regard to this Privacy Policy, please contact the
Data Protection Officer at consumer.contact@heinz.co.uk or at H.J. Heinz Company
Limited, South Building, Hayes Park, Hayes, Middlesex UB4 8AL.
Information Collected
We collect personal information from visitors to this Website through the use of
online forms and surveys and every time you e-mail us your details. This information
will include details such as your name, your address, your e-mail address and some
other optional information about yourself. We also collect information about your
purchases of our products via the coupons you redeem from time to time.
We may also automatically collect additional information about your visit to this
Website. See the section headed "Use Of Cookies" below for more details.
How Do We Use Your Personal Information?
Any personal information relating to you will be used by us in accordance with current
data protection legislation and this Privacy Policy. We process personal information
collected via this Website for the purposes of registering you online, providing
and personalising our services, dealing with your inquiries and requests, administering
membership records, carrying out market research campaigns and providing you with
information about the products and services that we market.
We may use your personal information for administrative purposes and future enhancing
of the Website to meet your needs as well as for advertising, marketing and promotional
purposes for which we may contact you by email, telephone, post and SMS.
From time to time, we may ask you for data of a sensitive personal nature, such
as data relating to your dietary preferences and details about your personal health.
By providing us with such information, you consent to the processing of such sensitive
data.
If you object to the use of your data in any of the ways we have detailed in this
Privacy Policy and/or you object to us contacting you by the methods referred to
above, then please contact the Data Protection Officer at consumer.contact@heinz.co.uk
or write to H.J. Heinz Company Limited, South Building, Hayes Park, Hayes, Middlesex
UB4 8AL.
Use Of Cookies
When you visit this Website, we may send you a cookie. A cookie is a small file
sent by a web server to a web browser, which enables the server to collect information
from the web browser.
We may use cookies to help us to recognise you when you next visit this Website
and to note the pages that you visit. This will allow us to enhance your experience
of this Website and present you with a personalised version of this Website. We
may also use cookies to compile anonymous statistics about your browsing patterns
and to build up a demographic profile. Should we use cookies in this way, you will
not be personally identified and any information collected will only be used in
aggregate form for reporting purposes.
You are not obliged to accept any cookies and most browsers allow you to decline
the acceptance of cookies. If you want to know how to do this, please look at the
Help menu on your browser or contact your system administrator. Please note that
if you disable any cookies, certain services or pages on this Website may not be
available to you.
Disclosures
We will only disclose personal information to other companies within our group of
companies and to any successors in title to our business and to suppliers we engage
to process data on our behalf but only for the purposes described in this Privacy
Policy. Our group companies include H.J. Heinz Company Limited, H.J. Heinz Frozen
& Chilled Foods Limited, Heinz Single Service Limited, John West Foods Limited,
Alveston Kitchens Limited and Complan Foods Limited. The brands marketed by these
companies include Heinz, John West, Weight Watchers from Heinz, Farley's, Linda
McCartney, Aunt Bessie's, Devonshire, Ross, Complan and Alveston Kitchens.
We will not disclose your personal information to any other third parties, though
we reserve the right to disclose your personal information to government bodies
and law enforcement agencies (once we are reasonably satisfied as to the circumstances
surrounding the request), to third party companies to help us operate our systems
properly and to protect our users and ourselves.
We may also use and disclose information in aggregate (so that no individuals are
personally identified) for marketing and strategic development purposes.
Disclosures
Our Website may contain links to other websites which are outside our control and
are not covered by this Privacy Policy. If you access other sites using the links
provided, the operators of these sites may collect personal information from you,
which will be used by them in accordance with their respective privacy policies,
which may differ from ours. We are not responsible for the privacy or data collection
practices of these websites and we would encourage you to read all applicable terms,
conditions and privacy statements when accessing these websites.
Prize Draws And Competitions
From time to time, we may run prize draws and competitions on this Website and we
may also contact you to let you know that such prize draws and competitions are
available to enter. Entry to these prize draws and competitions is entirely voluntary
and you are under no obligation to enter. Should you choose to enter, we recommend
that you read and print out the terms and conditions of the prize draw or competition
in question, as these may include additional information about how we may use your
data in relation to that particular prize draw or competition. Should you choose
to enter, you may rest assured that we will treat any personal information that
you provide to us with the same high standards as all other personal information.
Surveys
We are always looking to improve the products and services that we offer. To do
this, we may from time to time contact you to solicit your opinions and views. Your
participation in these surveys is wholly voluntary. Should you choose to participate,
you may rest assured that we will treat any personal information that you provide
to us with the same standards as all other personal information.
'Tell a Friend' Opportunities
From time to time we may invite you to submit personal information about your friends
and family who you believe may be interested in hearing about our products and services.
You should only submit such information to us once you have obtained the prior consent
of the individuals concerned to make the disclosures in question.
Access Right
You have the right to ask for a copy of the personal data that we hold about you
(for which we may charge a small fee) and to correct any inaccuracies. To obtain
a copy of the personal information we hold about you, please contact the Data Protection
Officer at consumer.contact@heinz.co.uk or at H.J. Heinz Company Limited, South
Building, Hayes Park, Hayes, Middlesex UB4 8AL.
Transfers Of Your Data Overseas
Given that the Internet is a global medium, using the Internet to collect and process
personal data necessarily involves the transmission of data to countries within
and outside of the European Economic Area. Therefore, by using this Website and
providing us with your personal information, you consent to the transfer of your
personal information for the purposes detailed above to countries which may not
have the same level of protection for personal data as the UK.
Notification Of Changes
From time to time, we may update this Privacy Policy. Should this happen, we will
detail the changes on this web page. Please check here regularly for any updates
to this Privacy Policy.
Miscellaneous
To ensure that we follow your instructions correctly and to improve our service
to you through the training of our staff, we may monitor telephone calls between
you and us.
Data Protection Information
You can obtain information about the UK's data protection regime by visiting the
Information Commissioner's website at www.dataprotection.gov.uk.